1. Quality Management System (QMS)
Oxford Environmental Consultants Limited operates a Quality Management System (QMS) aligned to the requirements of BS EN ISO 9001:2015 — Quality Management Systems. The QMS is certified by ISOQAR — a UKAS-accredited certification body. Certificates are available on request.
2. Scope of certification
The certified scope covers: "The provision of property compliance consultancy, surveying and remedial oversight services, including asbestos management, fire safety, water hygiene, damp & mould assessment, building safety compliance and construction-related remedial works, delivered across commercial, residential, industrial and institutional premises in the United Kingdom."
3. Organisational boundaries
The QMS applies to: Oxford Environmental Consultants Limited and its trading brands Firesurv and Mouldsurv. It covers all employees, authorised sub-contractors and agents operating on our behalf.
4. ISO 9001 — Quality
Our QMS ensures consistent delivery of technical services that meet client, statutory and regulatory requirements. It covers tender review, survey delivery, technical peer review, reporting, complaint handling, client feedback and continual improvement — as documented in our Quality Manual.
5. Complementary registrations
Alongside ISO 9001 we hold operational registrations that verify our health-and-safety, occupational and technical competence: SMAS Worksafe (contractor competence, aligned to the SSIP Core Criteria); SSIP (registered); UKATA (registered); NFRAR (registered assessors); FPA, IFSM, UK Fire Association, UK Fire Doors and the Federation of Damp. Together these deliver equivalent third-party assurance of our operational and technical management systems.
6. Management review
Top management reviews the QMS at least annually in accordance with ISO 9001 Clause 9.3. Review inputs include: the status of actions from previous reviews; changes in external and internal issues; feedback on the performance of the QMS (non-conformities, audit results, monitoring & measurement, compliance obligations, KPIs); adequacy of resources; effectiveness of actions taken to address risks and opportunities; opportunities for continual improvement; and changes affecting the management system.
7. Audit programme
An internal audit programme is maintained, covering all clauses of ISO 9001 annually as a minimum. External certification audits are conducted by ISOQAR on a 3-year cycle of re-certification with annual surveillance audits.
8. Competence and training
All personnel are competent for the roles they perform, supported by: recruitment against documented role profiles; a structured induction; technical authorisation procedures (BOHS P402 / P403 / P404 for asbestos; IFSM / FDIS for fire; competent-assessor status for Legionella); continuing professional development (CPD); and documented records retained on file.
9. Documented information
The QMS includes all documented information required by the standard — including policies, objectives, procedures, the Risks & Opportunities Register, competence and training records, audit and management review outputs, corrective-action records and customer feedback. Documents are controlled through a version-controlled document-management system.
Version: Reviewed February 2026. Next review February 2027.
This policy is maintained by Oxford Environmental Consultants Limited and forms part of our Integrated Management System certified by ISOQAR.